Frequently Asked Questions
Whether you're an adult, a kid, or one of our partners, we have answers to all of your questions.
Till Premium is $7.99/month or $79/year. That's it — no hidden fees, no surprises. One Premium subscription plan includes debit cards for up to 5 kids, 1% cash back on purchases¹, 2% save rewards², 2-day early direct deposit³, free instant debit deposits⁴, and no foreign transaction fees.⁵
If you opted for a digital-only card: Your digital card is available immediately after onboarding and can be added to Apple Pay or Google Pay (ages 13+) for tap-to-pay purchases in stores and online.
If you opted for a physical card: Your digital card is available immediately and can be added to Apple Pay or Google Pay (ages 13+) while you wait for your physical card.
Your physical card will ship based on the shipping method you selected:
- Standard shipping: 7-10 business days
- Expedited shipping: 3-5 business days
What is Till?
Till is a family banking app that helps kids and teens build real money skills. Kids get their own debit card and app to track spending, set savings goals, and earn rewards. Parents get full visibility and control — send money instantly, set up allowances and chores, and monitor activity in real time. Banking services provided by Coastal Community Bank, Member FDIC.
Till is a debit card that can be used anywhere Visa is accepted. Banking services are provided by Coastal Community Bank, Member FDIC. Till accounts are FDIC-insured up to $250,000 per depositor through Coastal Community Bank, Member FDIC.
Till can be used anywhere Visa is accepted. The Till debit card can also be added to Apple and Google Wallets. Till cards can be used at an ATM to withdraw cash from a Till account. Till does not charge for this transaction, but ATM servicers may charge a fee for use.
There is no minimum age, Till Financial built its debit card and app for kids of all ages. What age should a child get a debit card? We leave that up families to decide.
Till does not check your credit at any point, your credit will not be impacted by opening a Till account.
Till is much more than a kids debit card, it’s a complete financial app designed to help kids learn by doing. Kids get the freedom to spend using their debit card and parents get to guide them through their financial journey. Parents can send money instantly to their kids’ Till debit card, lock the card at any point, and receive spending alerts. Parents can also set up and manage automatic allowance, chores, and more. Your Till Premium subscription also includes 1% cash back,¹ 2% save rewards,² early payday³, fee-free instant debit deposits⁴, and waived foreign transaction fees.⁵
Signing up for Till is simple. Download the Till app and create an account for your family. After completing verification, you'll choose your Premium plan (monthly or annual) and select a card type for each child — digital-only or physical + digital. Once setup is complete, we'll ship any physical cards you've selected. Don't forget to have your kids sign up for the app too! Kids get the most out of Till when they have access to the app.
Although a kid’s experience will be enhanced by using the Till app, kids do not need access to the app to use Till or their debit card.
The Till app and debit card were designed specifically with safety and security in mind.
All Till accounts are insured up to $250,000 per depositor by our banking partner Coastal Community Bank, Member FDIC.
All Till cards are issued by Visa and protected by Visa’s Zero Liability policy.6 Parents also receive spending alerts and can instantly lock or replace a card at any time for any reason.
Freedom for kids, peace of mind for parents.
There are a number of ways kids can receive money on Till:
Quick Gives: parents can instantly send money to a kid's debit card at any time.
Allowance: Parents can set up and manage automated allowance payments to kids. Parents can pause or skip an allowance whenever they want.
Direct Deposit: Kids with jobs can set up direct deposit with their employer. Their account and routing numbers are available within the app.
Savings Goals Boosts: Parents can help kids reach their savings goals sooner by offering boosts - match each deposit kids make up to a certain percentage, set up a recurring deposit into a goal, or offer parent-paid monthly interest based on the balance of a goal at the end of each month.
Give Link: Parents and kids can share a link that allows anyone outside the family to send money to a kids’ Till debit card. Parents have the ability to turn this off and will receive alerts each time a kid receives a Give Link deposit.
Premium Rewards: Till Premium subscribers earn 2% on savings2 and 1% cash back1 on completed purchases (rewards are automatically added to kids’ accounts).
Yes! You can change your plan at any time.
To subscribe to Till Premium: Open the Till app, go to Account & Settings, and select "Till Premium."
To cancel your subscription: Go to the Account tab, select "Till Premium," and follow the steps to cancel. You'll retain access to Premium features through the end of your billing period. After that, your Till account will remain open, but you will no longer receive Till Premium benefits.
Till Premium offers two ways for kids to earn:
Cash back: Earn 1% cash back on up to $300 in monthly spend per child. Rewards are finalized at the end of each month and deposited by the 5th of the following month.¹
Save Rewards: 2% annual return on all funds in kids' general savings and Save Goals. Rewards are finalized at the end of each month and paid out on the 5th of the following month.2
Note: Save rewards and cash back apply only to children's accounts, not parent/guardian accounts.
